Delete your account
ProfileDelete AccountThis removes your account and the data we store about it. Information on your phone is not affected.
Full answerEmail us
Please tell us
- Your device model
- Your iOS version
- What you were doing when the problem happened
Please do not email
- Passwords
- Health records
Quick fixes
Change Apple Health access
Open this on your iPhone:
SettingsHealthData Access & DevicesFull answerCancel a trainer subscription
- Open Settings
- Tap your name
- Tap Subscriptions
Deleting your Total Health account does not cancel an Apple subscription.
Full answerCommon questions
7 questions
How do I delete my account?
In the app, go to ProfileDelete Account. This removes your account and the data we store about it. Information on your phone is not affected.
Where is my workout, food and weight data?
Most of it stays on your phone. The privacy policy lists exactly what is stored on our servers and for how long.
How do I change Apple Health access?
Open SettingsHealthData Access & Devices on your iPhone.
How do I stop sharing with a trainer?
In the app you can stop sharing a category, end the link, or choose “Stop sharing and delete”. The stored copy is then deleted.
How do I cancel a trainer subscription?
Subscriptions are managed by Apple. On your iPhone open Settings, tap your name, then Subscriptions. Deleting your Total Health account does not cancel an Apple subscription.
I did not get my confirmation email.
Check your spam folder first, then email us. Accounts that are never confirmed are deleted automatically after 7 days.
I have a privacy question or want to ask what we hold about my account.
Email us. We aim to reply within 30 days.
No question matches. Try a shorter word, or ask us directly.